We understand you may need answers to some important questions, this section has been designed to do that. Please see the most common questions below, if you're unable to find an answer, please contact us.
Simply click on a question below to view the answer.
Yes we have dedicated drivers who will meet you in arrivals with a name board for that personal service. The costs are fixed so from Larnaca airport to the resorts 1 - 4 passengers = €60.00 from 7am to 7pm or €70.00 from 7pm to 7am each way. 5 – 6 passengers = €70.00 from 7am – 7pm and €80.00 from 7pm – 7am each way. This can be booked for you and you would just pay the driver directly.
All of the properties which we look after are fitted with a 'key safe' this is a small box located near the front door which has a 4-digit lock. Once you have made a booking you will receive a 'booking confirmation number' the last 4-digits of this number will be your code to enter the villa. This also means you can travel directly to the villa and when you leave just pop the keys back in the safe.
We have made everything as easy as possible and all the driving directions can be found on our website. If you bring up the property you have booked and scroll down you will see the 'Google direction' click through button. Click this and the directions will pop up, you can tick the view as map button and can print the directions as well.
Check in time is 4pm and check out time is 11am. You can ask for early or late check in/out if your flight time's demand and we can arrange if there is no same day change over.
Once payment has been received you will receive a booking confirmation email detailing the villa with address and stating amount of holiday and amount paid. You will also see on the booking confirmation your booking reference number, please note the last 4-digits of this number will be your code for the key safe at the villa.
We have a strict rule on payment that states if you will arrive at the property within 8 weeks of booking then the full balance needs to be paid. If you book for a holiday the following year we would require a 30% deposit with the balance due 8 weeks before arrival.
We have several available payment methods:
Yes, we provide a welcome pack in each of our properties including tea, coffee, sugar, water, jam and bread.
Yes we can arrange cots, high chairs and even camp beds. The costs for these are as follows:
The cleaning is included in the price and if it is a 2 week holiday you have a mid stay refresh clean for free. If you wish to pay for additional cleans this can be arranged from 85 euro's.
We take great care informing our clients of this procedure and we have a dedicated page with all terms and conditions please click here.
Yes we have a great relationship with Car Trawler who sources the best deals daily. We have a tab on the home page titled 'Car Hire' so you can get a quote and book your car online. Once booked you will receive an email explaining where to pick up your car it's as easy as that.